EQUIPMENTLAND.com TERMS, CONDITIONS OF SALE
Customer and Manufacturer agrees all Equipmentland.com business and sales are conducted per the following:
W-1) WARRANTY GENERAL DESCRIPTION – Equipmentland.com, hereby states that all warranties are the responsibilities of the individual Manufacturers. Equipmentland.com makes no additional warranty, implied or assumed other than those of the original Manufacturers unless otherwise noted. Equipmentland.com is not responsible for examining or evaluating Manufacturer products or services. Equipmentland.com does not assume any responsibility or liability for the product, content, or actions of all Manufacturers, and Equipmentland.com does not warrant or provide technical support for the offerings of any Manufacturer’s products or services. W-2) PROPER USE OF PRODUCTS – Provisions of this warranty shall not apply to Equipmentland.com products, or those products sold by Equipmentland.com which are used for any purpose other than which they were designed for; which have been altered in any way that would be detrimental to the performance or life of the product; or are damaged from misapplication, misuse, negligence or accident — and these situations are not covered by warranty, expressed or implied, by Equipmentland.com. W-3) RETURNS, GOODS DAMAGED IN SHIPPING – OBVIOUSLY DAMAGED GOODS: Do not receive, sign or accept any obviously damaged goods. Refuse delivery with notation on the Bill of Lading stating the damage; and contact Equipmentland.com immediately. SUSPECTED DAMAGED GOODS: If a shipping delivery attempt is made with ANY marks on packaging or product that make you suspect of ANY shipping damage, you CAN accept delivery, and a claim may be enforceable, but be SURE you make a CLEAR NOTATION OF SUSPECTED DAMAGE ON THE BILL OF LADING when signing, no matter what the truck driver may advise. DO NOT DISPOSE OF ANY PACKAGING MATERIALS if return shipment may be necessary, as these materials are required for proof of damage, and the trucking company may refuse to return merchandise without proper packaging. You may be held responsible if extra shipping costs occur due to repackaging or pick-up of unpackaged merchandise if the original packing materials are disposed. W-4) RETURNS, DEFECTIVE GOODS – Immediately upon receipt of merchandise, thoroughly inspect the purchased product before using. Make sure the user of the product is familiar with the correct application and proper care. No goods requiring repair or alleged to be defective may be returned without authorization and a Return Materials Authorization (RMA) by Equipmentland.com. Under no circumstances may products be returned without prior approval from Equipmentland.com. Contact Equipmentland.com immediately if the goods are defective. Any merchandise received that is damaged must be reported within 72 hrs of receipt. Returns Within 30 Days from Delivery Date – For the first thirty days from your delivery date, items subject to return to the Manufacturer must include a Return Goods Authorization (RGA) Number issued to the Customer from Equipmentland.com. Please phone, fax, or e-mail your reason (digital photos really help), with your invoice information including the reason for the return, and request the RGA Number. You must mark the RGA No. visibly on your return shipping documentation or the Manufacturer may not accept receipt of goods. Shipping the product back to the Manufacturer is at the Customer expense, unless other arrangements are made. Upon confirmation of a bonafide problem with your product, the Manufacturer will either fix the problem or exchange and pay the shipping back to Customer. Equipmentland.com will credit you for your product return cost with proof sent to us. Returns After 30 Days from Delivery Date – Equipmentland.com can NOT authorize nor accept returns for any reason after 30 days from the date of delivery, nor be involved in any way. After the 30 day window of time, defective merchandise warranty arrangements must be made between the Customer and the Manufacturer under the Manufacturer’s terms.